Returns & Exchanges
At Melrose Health, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then securely attach it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.