Frequently Asked Questions
Everything you need to know about your Melrose Health experience.
What is your return policy for Melrose Health apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return shipping label.
How long does shipping typically take?
Standard shipping within the continental US takes 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing. Our current collection uses 100% organic cotton and recycled polyester to ensure high quality with a lower environmental impact.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.